A Team Lead will be granted Admin-level access to Mongoose's platform and work directly with your dedicated Client Success Manager as the primary contact during the onboarding process. Please complete the form and your Client Success Manager will use this information to grant access to the platform.
Team Lead is a primary contact for the CSM and is expected to take a leadership role during the onboarding process.
Team Lead would be granted ADMIN-level access to the platform (the highest level access)
Team Lead is the first person to be given a Mongoose account and complete Mongoose training
Team Lead should be keen on collaboration, highly communicative, responsive, organized, and able to devote the time and/or resources to launch this initiative
Team Lead may be in a supervisory role or be tasked with overseeing the Mongoose usage of other staff members at your institution
Team Lead should have demonstrated proficiency in an institution’s system of record and how data is collected/stored
Team Lead should have a fundamental understanding of how to create/export files (Microsoft Excel, Google Sheets, CSV)
Team Lead should strategically offer insight and guidance into an office’s existing communication flow and understand the needs of your target constituencies
Team Lead must be willing to learn/use new technologies
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