Advancement RoundtableHow Annual Giving Teams Stay Personal at Scale

Two weeks before Giving Tuesday, annual giving leaders from Northwestern and Whitworth share how they reach thousands of donors and alumni with outreach that still feels like it came from a person.

Date
Wednesday, Nov. 18, 2026
Time
2:00–2:45 PM ET
Format
Live panel and Q&A
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Wednesday, Nov. 18 · 2:00 PM ET · 45 minutes

Thousands of donors, and every message still has to sound like you

Advancement teams face the same challenge every year: how do you reach thousands of donors and alumni with outreach that feels personal, not mass-marketed? With Giving Tuesday two weeks out, teams are in the final push before the year's highest-stakes giving moments.

In this session, advancement leaders talk through how they use Mongoose day to day: what's worked, what surprised them, and how they use what they learn to shape future engagement. We'll close with a short look at the Inbox Assistant, an AI agent that drafts and triages replies to your texts, and what it means for teams looking for more capacity without growing staff.

What you'll hear

  • The problem each team set out to solve when they brought Mongoose to advancement
  • How donors and alumni responded, and how it changed their team's day to day
  • How they keep outreach to thousands of people feeling personal

Who you'll hear from

Headshot of KellyAnn McGowan

Panelist

KellyAnn McGowan

Associate Director, Annual Giving

Northwestern University

Headshot of Jessica Bussard

Panelist

Jessica Bussard

Director, Annual Giving and Advancement Services

Whitworth University

Headshot of Aimee Roy

Moderator

Aimee Roy

Client Success Manager

Mongoose

Headshot of Kelsey Walbesser

Inbox Assistant segment

Kelsey Walbesser

Solutions Consultant

Mongoose

How the 45 minutes run

Panel conversationAbout 30 minutes of discussion
Inbox AssistantA short look
Your questionsOpen Q&A

Bring your questions about Giving Tuesday and year-end

Mongoose is the engagement platform 1,000+ higher-ed institutions trust. More meaningful outreach without adding staff: the routine handled, the relationships protected.

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