Instantly See Which Conversations Need Your Attention
Conversation Resolution is built into the Mongoose Conversation Intelligence Platform, giving higher ed teams visibility into unresolved prospect, student, alumni, and donor texts. It helps teams respond quickly, close every loop, and track outcomes.
🔍 See which conversations need action: Unresolved conversations are highlighted so nothing slips through the cracks.
✅ Guarantee conversations end with clear outcomes: Every interaction moves forward with a timely, complete resolution.
💚 Demonstrate empathy at scale: Show care and reliability by ensuring no prospect, student, alum, or donor is left unanswered.
📈 Improve outcomes with timely follow-ups: Keep enrollment funnels, retention efforts, and donor pipelines on track.
📊 Show leadership measurable resolution rates: Track and share outcomes across teams and inboxes to demonstrate impact.
Book a demo to see how higher ed teams use Conversation Resolution to close every loop.
Enrollment
Mongoose makes it easy to track activities and have data-driven conversations with counselors to improve strategies and outcomes.
Alli Carpenter
- Associate Director of Recruitment & Comms at Olivet Nazarene University
Student Success
We don’t get surprised over the summer anymore. With Mongoose, we know who’s coming back before spring ends.
Lisa Marsalek
- Vice President for Student Affairs and Dean of Students at Defiance College
Advancement
Texting has become our top donor engagement channel. Mongoose allowed for our most successful Giving Tuesday ever.
Lori Apicella
- Director of Engagement, Children’s Development at Duke University
